Services We Offer
No matter what the benefit or the size of the group, we are prepared to handle any situation. From Life plans to Employee Assistance programs we utilize a systematic client review process that ensures every possibility to save our clients' money has been examined. We establish a baseline of service, cost and benefits that makes sure no stone goes unturned.
- Vendor Management
- Proactively advise and communicate with our customers about vendor issues
- Perform duties necessary to enforce the contract commitments under the respective vendor contracts
- Negotiate performance guarantees, fees at risk, and performance measurements
- Communicate with appropriate parties to ensure that all involved entities are kept fully informed
- Ensure that the exchange of data between the vendors is successfully achieved
- Coordinate with vendors to ensure successful implementation of the annual benefit enrollment project plan and timeline
- Monitor timeliness of periodic reporting by vendors
- Maintain ongoing dialogue with all vendors
- Filter any requests from organizations requesting consideration as a possible vendor