Vendor Management

Johnson Benefit Group manages vendor relationships in a manner that will promote a spirit of collaboration and partnership, and that will ultimately benefit your organization and employees:

• Proactively advise and communicate with our customers about vendor issues
• Perform duties necessary to enforce the contract commitments under the respective vendor contracts
• Negotiate performance guarantees, fees at risk, and performance measurements
• Communicate with appropriate parties to ensure that all involved entities are kept fully informed
• Ensure that the exchange of data between the vendors is successfully achieved
• Coordinate with vendors to ensure successful implementation of the annual benefits enrollment project plan and timeline
• Monitor timeliness of periodic reporting by vendors
• Maintain ongoing dialogue with all vendors
• Filter any requests from organizations requesting consideration as a possible vendor